BÜHLER

Bühler is a Swiss plant equipment manufacturer specializing in machinery for food processing and advanced materials manufacturing. Bühler has 33 manufacturing sites worldwide and operates in more than 140 countries. Two billion people each day enjoy foods produced on Bühler equipment, and one billion people travel in vehicles manufactured with parts produced with Bühler machinery.

What was the challange?

The myBühler portal offers a fast, reliable, and convenient way to access documentation and spare parts for Bühler machines. To further enhance the search experience for its vast spare parts offering, Bühler — as a leader in innovation — turned to visual search technology. With a portfolio of over two million parts, the portal required not only high-quality and consistent images but also intelligent identification capabilities that enable precise and efficient recognition and matching of parts within this enormous dataset.

“For years, our image recognition feature has been one of the highlights of myBühler. Our customers experience its value every day through faster, more precise, and more convenient spare parts identification.”

Nicolas Scholz

Head of Customer Engagement Solutions

How did we solve it?

In October 2020, the nyris visual search API was seamlessly integrated into the myBühler portal, providing customers with an exceptional search experience. Since then, continuous optimization of the search capabilities, regular updates to the vision models, and data enrichment have been implemented to ensure that the customer search experience remains at the highest level possible.