What's the problem?
At Landefeld, customer service comes first. Getting the right components into the customers' hands as fast as possible is a core business objective. Right now over 95% of all orders are delivered the next day within Germany when ordered till 9 pm. For other European Countries, the majority of orders are delivered within two business days. But searching for the right part in a catalog of over 400.000 products can be very challenging.
nyris supported our use case and the integration from day one. With their accurate and fast visual search engine, we make sure to provide our customers with the best possible search experience for our over 400.000 different parts.
Lars Landefeld
Managing partner at Landefeld compressed air and hydraulics GmbH
How did we solve it?
Landefeld's customers can use nyris' visual search by uploading an image using the camera button on the homepage and receiving accurate results within milliseconds. If the nyris engine cannot identify the correct item instantly, the customer can submit a request directly to an experienced Landefeld technician for fast support. By working together, Landefeld and nyris create a fast and frictionless experience for spare parts and component identification.
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